William Penn Life, 1982 (17. évfolyam, 1-4. szám)
1982-04-01 / 2. szám
William Penn members receiving their 50 year membership pins. They are: Frieda Hoffmann, Gabriel Gyenes, Joseph Mekler and Frank Sabo. Branch 88 Yatesboro, Pa. Mr. and Mrs. Alex Chobody of NuMine, Pa. recently celebrated their Golden Wedding Anniversary. A Mass was celebrated by the Rev. Gregory J. Flohr on April 17, 1982 at St. Mary’s Church, Yatesboro, Pa., the same church they were married in fifty years ago on April 2, 1932. A reception given by their children was held immediately following the Mass in the Church Social Hall. Mr. and Mrs. Alex Chobody Mrs. Chobody is the former Anne Makrancy of NuMine. Mr. Chobody is retired from Rochester and Pittsburgh Coal Co. in 1976. They are parents of six children, Mrs. Jack (Viola) Baculik of Ford City, Pa., Mrs. Ralph (Sylvia) Smith of Cleveland, Ohio, Mrs. Gene (Mary) Formani, Yatesboro, Pa., Mrs. William (Kathy) Hughes, Harrisburg, Pa. and sons Dennis, Kittanning, Pa. and Joseph of NuMine. Alex continues as Branch 88 Manager since 1937. Branch 590 Cape Coral, Florida Meeting of Branch 590 was held on April 25th, 1982, 4 p.m. at branch manager, Anthony G. Noel’s home. President, Frank Sabo has requested a silent prayer to be said in memory of his beloved wife, Margaret Yolanda Sabo, who after a lengthy illness, returned to her maker on January 31st, 1982. “May God rest her soul in peace!” President Sabo also thanked members and friends for their kind expressions of sympathy, memorial and floral contributions and Mass offerings. Minutes of our January 13th meeting were read by secretary, Rose Darab and accepted as read. Treasurer’s report was read by Betty Bartus and approved as reported. Manager, Anthony G. Noel appointed Helen Corrao as auditor to replace Margaret Sabo (deceased). Our annual picnic will be held on Sunday, June 13th at Betty and Steve Bartus’s home, 5352 Mayfair Ct., Cape Coral, FI. 33904. Our annual Christmas party for William Penn members of good standing will be held on Wednesday, December 15th at the Edelweiss Hall of the German-American Social Club of Cape Coral. Catering will be by: “Your Kitchen”. A reminder: for serving your insurance needs, contact branch manager Anthony G. Noel at 1323 S.E. 35th St., Cape Coral, FI. 33904. Telephone (813) 542-0721. Meeting closed at 5 p.m. With sincere regards to all our fraternal members, Irene Esau, Reporter 4206 Del Prado Blvd. Cape Coral, FI. 33904 Telephone (813) 542-4345 Question of the Month Dimes have changed, or have you forgotten when you could walk into a five-and-ten-cent store and actually buy something for a dime? Best Voice Forward! TOP TELEPHONE TIPS First impressions are important! That’s why face to face encounters with first-time customers can spell the difference between a hit or a no-sale miss. And that’s why voice to voice encounters on the telephone are equally important . . . One top telephone tip is simple: Keep a friendly smile in your voice. That doesn’t mean that you sound like a grinning numskull. It does mean that you be pleasant, courteous, polite, and as helpful as you can. And if you don’t know the answer to a question, find out. Other tips — • Answer promptly. People don’t like to wait. If possible, answer the first ring. • Speak your name and department. “Hello” is a common greeting, but it means little to the caller. • Be tactful. If it’s your job to screen calls, don’t offend with that “Who’s calling” line. “May I ask who’s calling” is much more polite. • Speak distinctly. Nobody wants to hear you gargle or translate your mutterings as you munch a cookie. • Explain a delay. Let the caller know you are going to leave for a few minutes to get the required information or file or whatever. And when you put a caller on hold, don’t hold off too long. Yes, these tips have been said before and yes, they bear repeating; for voice to voice encounters on the telephone represent each one of us at this facility. So please put your best voice forward for us all. 13
